Custom Packaging FAQs

Answers to the questions we hear most from cannabis, DTC, beauty, and beverage brands.

Ordering & MOQs

What is the minimum order quantity?

MOQs start at 1,000 units for mylar bags, pop tops, glass jars, and boxes. Custom quantities outside that range can be discussed on a per-project basis.

Can I order a single sample?

Yes — we offer free stock samples and paid custom pre-production samples ($50–$200).

What is the lead time?

Standard production is 3–5 weeks from artwork approval.

Do you offer rush production?

We don't run a standard rush program, but for clients with recurring needs we can pre-produce and warehouse stock of your custom packaging and release it on demand. Terms are arranged on a per-client basis.

What payment terms do you accept?

50% deposit with 50% before shipment to start. Net-30 and other custom payment terms become available after 3 successful orders.

Can I reorder existing artwork?

Yes — artwork is saved on file for 24 months. Reorders skip setup fees.

Do you offer volume discounts?

Yes — tiered pricing is available across every product line. Price-break thresholds vary by product because tooling, material, and finishing economics differ; some SKUs see steeper discounts at higher volumes than others. We'll model the curve for your specific product when you request a quote.

Can I split a single order across multiple SKUs?

Absolutely — we routinely combine multiple SKUs and even multiple projects into a single production run, optimizing setup costs and lead times across the entire order.

What if I need to change my order after approval?

Changes before production start are free; after production starts, billed at cost.

Do you keep inventory or print-on-demand?

We don't stock blank generic packaging — every project is fully custom-built to your brand. However, for clients with predictable demand, we can produce and warehouse your custom packaging in bulk and release it on a ship-as-needed basis. Storage and release terms are arranged on a per-client basis.

Design & Artwork

What file formats do you accept?

AI, PDF, PSD, and EPS.

Do you provide design services?

Yes — in-house team, $75–$150/hr or fixed packages.

Can I see a digital proof before production?

Yes — every order gets a digital and physical proof.

Do you offer dieline templates?

Yes — free downloads for every SKU.

What print finishes are available?

Matte, gloss, soft-touch, spot UV, foil stamp, emboss, deboss, and more.

Can you print metallic or Pantone colors?

Yes — Pantone PMS and metallic inks supported.

What's the smallest text size I can print?

6pt recommended minimum; 4pt possible on premium stock.

Do you support variable data printing?

Yes — for serialization, batch codes, and QR uniqueness.

Can I print white ink on clear or kraft material?

Yes — white underprint included.

Do you offer structural design?

Yes — packaging engineers for custom box and jar shapes.

Cannabis Compliance

Is your packaging child-resistant?

Yes — and we can provide child-resistance certifications upon request.

Is it compliant with California cannabis regulations?

We partner with you to ensure every package meets the regulatory requirements of the states you operate in, and we proactively flag updates or design adjustments where compliance risk exists.

What about other state requirements?

We partner with you to ensure every package meets the regulatory requirements of the states you operate in, and we proactively flag updates or design adjustments where compliance risk exists.

Do you provide CR certification documentation?

Yes — certifications are available upon request.

Can you print state warning labels?

Yes — we'll incorporate any required state warning marks, symbols, or text into your artwork.

Are mylar bags exit-bag compliant?

Yes — we produce opaque, CR-zipper, tamper-evident mylar bags suitable for exit-bag use.

What about Metrc / track-and-trace integration?

We pre-print or apply Metrc-compatible labels.

Do you handle hemp/CBD packaging differently?

Yes — we adjust labeling and design to align with current FDA and Farm Bill guidance for hemp and CBD products.

Do you support international cannabis markets (Canada)?

Yes — we can produce packaging that aligns with Health Canada's plain-pack and labeling requirements.

Sustainability

Do you offer sustainable packaging options?

Yes — we offer sustainable material options including uncoated kraft paper and other eco-conscious substrates. We'll recommend the right option based on your product, shelf life, and budget.

Are your inks eco-friendly?

Soy-based and water-based inks are available.

Can packaging be recycled?

Yes — many of our single-material SKUs are curbside-recyclable.

Can sustainable packaging still be child-resistant?

Yes — we can pair eco-friendly substrates with CR-compliant closures.

Smart Packaging

What is smart packaging?

Packaging with NFC chips or dynamic QR linking to digital content.

What can NFC/QR connect customers to?

COAs, brand video, loyalty, authentication, reorder pages.

Do customers need an app?

No — NFC opens with native phone OS; QR with camera.

How much does smart packaging cost?

$0.05–$0.40 per unit added cost.

Can I update the destination URL after print?

Yes — dynamic QR URLs can be redirected anytime.

Logistics & Service

Do you ship nationwide?

Yes — all 50 states via parcel, LTL, or freight.

Where do you manufacture?

We are a U.S.-based company headquartered in Phoenix, Arizona, with manufacturing in China. This gives our clients access to a deep manufacturing supply chain at competitive pricing, with U.S.-based account management, design, and customer support.

Do you offer warehousing?

Warehousing is available for clients with larger or recurring volume needs. Storage terms, duration, and release schedules are structured on a per-client basis depending on what works for your business.

How do I get a quote?

Book at calendly.com/nick-twopackaging/30min or email orders@twopackaging.com.

Do you sign NDAs?

NDAs are available upon request.

Who owns the artwork I commission?

You do — full IP transfer on final payment.

Still have questions?

Book a 30-minute call: calendly.com/nick-twopackaging/30min

Or email orders@twopackaging.com