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Custom boxes · Size guide

How to measure for a custom box.

Custom boxes are sized by their inside dimensions, written length × width × height. Measure your product, add a few millimetres of room on each side, and enter the result; the dieline, the 3D box and the price all follow it.

Updated October 6, 2026 · By the TWO Packaging team

A closed white corrugated mailer box

Order custom boxes online: 21 styles in any size from 100 boxes: $1,468.10 for 1,000 3″ × 2″ × 5″ tuck end cartons, delivered to your door, and an instant 3D proof.

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Length, width and height: which is which

DimensionWhere it is measured
Length (L)Across the front of the box, side to side: the longer side of the opening
Width (W)Front to back: the shorter side of the opening
Height (H)Bottom to top

For a tuck end carton the opening is the top, so the height is the tall side. For a mailer box the opening is the lid, so the height is the shallow side.

How much room to leave

Inside dimensions are the space your product sits in. Leave about 3 mm (1/8″) on each side so the product slides in without forcing the box, and about 8 mm if it goes in with a foam or paper insert. Board thickness is added outside your inside size, so a thicker board does not shrink the space.

The sizes each family can be made in

FamilyEach sideRules that keep it standing
Folding cartons0.75″ to 12″Height at least the width; no taller than 5 × √(L × W); the flat carton fits a 28″ press sheet
Mailer boxes, folders and traysFrom 1.18″, up to 47.25″A shallow box: the height is no more than the shorter side
Shipping boxesFrom 3.94″, up to 47.25″No taller than 8 × √(L × W); at least the widest side ÷ 12
Rigid boxesUp to 19.69″ longAny proportion within the size range

Type a size the style can’t make and the order card says why and offers the nearest size that works, in one press.

No ruler? Use the measuring tool

The order page has a measuring tool: hold a U.S. quarter against your screen to calibrate it, measure your product on screen, and it suggests a box with room around it.

Frequently asked questions

Are custom box sizes inside or outside dimensions?

Inside. The size you enter is the space your product sits in; the board thickness is added outside it.

In what order are box dimensions written?

Length × width × height. Length is across the front, width is front to back, and height is bottom to top.

How much bigger than my product should the box be?

About 3 mm (1/8″) on each side, or about 8 mm with a foam or paper insert.